RDS has spent years helping PR and advertising companies with their unique delivery needs. Offering convenient bill-back procedures, product sample deliveries and more, we have a full understanding of your industry and what it takes to keep your operations moving seamlessly. When you partner with us, you will have:
Decision tools such as pricing and service level options to help you stay on budget
Click-to-print package labels for a professional finish and package security
Real-time delivery data, status updates and online reporting, including proof of delivery at rdsdelivery.com. All jobs that are placed include the following:
Confirmation of the order
Confirmation that the order was picked up
Confirmation of when the order was delivered with proof of delivery
Your RDS account provides real-time tracking information, as shown in these images from the portal.
Access to our online database containing your delivery information, including search and sort capabilities
All delivery information is easily exportable from rdsdelivery.com into Excel for use in your accounting systems and to create custom reports
Invoices are sub-grouped and sub-totaled by your alpha or numeric references to simplify the bill-back function. Our technology does the work for you!
Access to validation feature. This ensures your account managers are inputting the correct reference on each job to guarantee accurate billing. We can also pre-load references in our system and make them available in a drop-down menu to further avoid errors.
A template to place your orders in our system, either through a spreadsheet or an API to quickly and accurately transfer data
The Benefits of Partnering With RDS
From the technology we use to the experts who use it, we do everything to ensure the right results for your business. Clients partner with us for the long term because we:
Employ uniformed, experienced couriers who always maintain a professional appearance
Equip our couriers with GPS-enabled smartphones
Use dedicated vehicles equipped with GPS
Provide dedicated account managers for our clients
Honor hiring practices recognized by New York State and government agencies
Provide peace of mind with New York City’s highest on-time delivery rate of 98.7 percent
RDS has been a part of our business for years. Always fast and reliable, we have never had an issue with their services. Their entire team goes above and beyond to ensure packages are delivered, from customer service calling when there are unexpected delays (flash storms, holiday rushes, etc.), to the messengers connecting with both the sender and receiver to guarantee it has arrived in the correct hands. We highly recommend RDS.
22:44 08 Oct 19
Reliable, professional and awesome customer service! Shout out to Justin and Larry for coming through in the clutch. Thank you so much for actually caring and making sure my shipment arrived when promised.
22:41 08 Oct 19
RDS came through when I was in a bind! They are professional and most importantly reliable. Using RDS for the first time it was so nice of Larry, the owner to call and follow-up. Thanks to Justin for helping us out when time was of the essence! Thanks RDS! Will definitely be a loyal customer!
17:12 08 Oct 19
On Oct 3rd Urban Upbound had the honor to have the President, Larry and his team from RDS Same Day Delivery Service speak at our Youth event. Thank you and your team for the touching presentation. Your message about working hard and believing in yourself struck a deep chord with our youth. It helped them further understand and think about making life choices. I could tell in your voice Larry and the way your team shared life experiences that you were excited to speak to our community. We received feedback from our youth and they stated that RDS presentation motivated them to work hard and take chances in life. In result, we now have over 13 members interested in RDS Foot Messenger position. They are interested in working for your team who strives with integrity, commitment and expertise. Your team’s gift, combined with thousands of others, will help make a positive impact on our community. Your contribution will change lives, shape our community, and get positive, bottom line results.
16:15 02 Aug 19
16:42 21 May 19
I wanted to send my highest regards to Paul C. of the RDS team. I placed a difficult order through your company for a time-sensitive and valuable delivery. In production, timing is so essential and often it takes up so much of my day assisting and tracking tasks that need constant attention and focus. Working with RDS is the only time I get to rest assured in knowing all tasks will be handled with self-sufficiency, care, and attention to detail. This is truly a gift! Not only did Paul arrive on time, but he also delivery our production kit in perfect condition without any need for extra assistance or direction during the process. I was amazed by his timeliness and professionalism and truly believe he is and asset and a treasure to the RDS team. I know now and in the future if ever I need service that I can fully rely on, RDS is the way to go. It's such a pleasure to work with you, and a privilege to be placed in the caring and professional environment that you have built with every team member in your company. From the moment I call I am greeted with a confident and friendly voice that instills me with ease that any transaction will be handled with the utmost importance and care. Not only are you professionals but you strike an amazing balance at being human, which is such a treasure in today's world. Whatever my request is there is no task too big or too small for your amazing team.I can go on and on on how much I adore your services, the RDS family is truly one I can lean on and I hope to continue to have the distinct pleasure of working with amazing individuals such as Paul C. and Lisa D. and all RDS family that I have had the pleasure of interacting with. Your faithful client.
17:52 09 May 19
Great service. Everyone is great except Eric
17:40 09 May 19
RDS is our go-to curt messenger service for anything we do. I love these guys. They keep it simple - show up on time, friendly person, and they deliver properly. And they’re at least 25% less expensive than any other messenger service we’ve used. Use RDS. We do and have never looked back.
15:56 26 Apr 19
Excellent Service! Pleasant Customer Service Rep assisted with setup of service needed. Quick & fair quote. Updates received through all the steps. Have and will use again.
01:06 07 Apr 19
Amazing service and on time!
00:42 06 Apr 19
As a perfectionist with very high standards I have to say I am really impressed with RDS. Merchant Brown was my main contact and he was accommodating, fast, efficient and gracious. This company has an outstanding staff and their service is superior.
14:50 29 Mar 19
Everything with RDS from my first contact with them to the pickup to the delivery was 100% top notch. Highly Recommended
15:13 26 Mar 19
I had the pleasure of working with RDS for the past 4 years. They delivered for me in one day 1300 large boxes. Not only did they do a fantastic job. They helped when there was a snag on my part. TOGETHER (ok they did) solve the snag for me quickly and with a smile!!!
22:16 14 Mar 19
Great service! I've been using them for about a year, usually 2-3 times every month. Professional and on time!
22:17 08 Mar 19
Michelle provided excellent customer service and support when we needed assistance with a unique task. She went above and beyond for us and we will definitely reach out again when we need the services of RDS.
00:15 18 Feb 19
RDS are amazing. We are so proud to have RDS as our courier partner in New York. James Stevens, Founder - Roses Only.
18:55 08 Jan 19
RDS saved the day and went anove and beyond to help me get a package where it needed to go:) i so appreciate their service when i was desperate and helpless otherwise. A special thanks to James for helping and being there for all my questions and requests
13:30 19 Oct 18
I use RDS Delivery often, they are very helpful and prompt..I would suggest anyone who needs help with fast and efficient deliveries to use RDS!
06:49 05 Oct 18
13:54 17 Sep 18
Had the team at RDS handle several delivery projects for us and they professional, courtesy, and on time in their deliveries. Good people.
13:54 14 Sep 18
Excellent service, timely, efficient, and incredibly polite. Would recommend to anyone in the city needing same day delivery!
17:18 05 Sep 18
20:19 28 Aug 18
My company uses RDS when we have delivery jobs bigger than what I can comfortably handle in my 3 vehicles. They are always professional, on-time, and easy to work with. It makes my job easier to know that I can trust RDS as a delivery partner for my overflow capacity. I know I can count on them for quality service, every time. Highly recommended!
21:32 19 Aug 18
Great Service - Super professional, transparent, & reasonably priced. Excellent customer service.
16:46 31 Jul 18
We used RDS for a move for a client in our nonprofit. Larry and his team could not have been more helpful and supportive in arranging this move. They not only responded quickly, but worked with us to get an emergency safety transfer done on the day requested with little notice. The movers themselves arrived on time and were extremely professional. Due to limited income, our client did not have things boxed up but were in bags, and the movers were polite and understanding of the situation. Since this move I have interacted with RDS several times, and one of our young people has even gained employment with them. I will certainly be using RDS again in the future, and could not recommend them more. Thank you Larry and the RDS team for making this hard move as easy as possible for us and our client.
20:14 25 Jul 18
1,000% dedication to customer service and addressing the needs of their client. Special situations and requests are never an issue. They will work on creating a program that WORKS for your business needs. No need to hesitate, you found the right messenger service.
S and M L
19:32 25 Jul 18
RDS Delivery is the most reliable messenger service I have ever dealt with. In my line of business, not only timeliness is important, but an excellent chain of custody is required. RDS satisfies both of these criteria above and beyond expectations. Larry, David, Jenna, Destiny, and all of the people I deal with there are simply amazing. You feel that for them it is not just business. They hold the highest regard and importance for handling my deliveries as if it were their own. They always work with me to deliver all sizes of packages to many different areas, at all different times. I am truly amazed at how they always get it done right.
21:40 20 Jul 18
Thinking of using RDS? Then it should be a YES!!!! RDS truly delivers! I had a film crew and 85 volunteers lined up to film a segment of my reality show “Breaking History” and RDS perfectly handled many of the logistics. RDS secured, delivered and picked up a table and chairs as well as all the other supplies for the event. It actually had its driver do a dry run of the location the day before (AMAZING)! RDS... highly recommended!!!
14:31 19 Jul 18
We needed a reliable messenger service to pick up and deliver 11,000 bandanas for a world record attempt in Central Park. Based on our past, positive experiences with RDS, we knew who to call. The job was difficult because delivery was in the middle of the park, away from any open roadways and because we needed to clean up our bandanas when we finished but, due to the fact that they were still tied together, this would have been time-consuming to break down. RDS solved both problems and executed flawlessly on them. They made a stressful and important project much, much easier. We, therefore, highly recommend RDS without any reservation.
23:10 16 Jul 18
RDS delivery service literally a step above the rest! Trusting a delivery company with everything that matter most to you is very hard but with RDS it was easy and seamless. Moving from Brooklyn to Long Island with a little one on the way I needed someone I could trust. RDS had a dedicated team of dispatchers the were there to answer any and all of my concerns and/or adhere to my needs. The delivery men were professional and worked effortlessly to provide me with exceptional service. I know that RDS is amazing cause ever since the day they assisted me my husband raves about seeing the delivery vans and foot messengers while he is working in the city. Then I am currently in Grad school and my institution uses RDS for all of their delivery needs. If you have a need for delivery services anywhere in NY I highly recommend RDS Delivery!
00:55 10 Jul 18
Working with RDS was a pleasure. They gave me the peace of mind I needed to ensure my packages arrived on time. Thank you to the staff of RDS for working so diligently and for excellent customer service!!!
00:49 10 Jul 18
What a great service!!! Love that you can track your online orders and it’s very accurate.
21:05 06 Jul 18
16:01 06 Jul 18
Can't say enough good things about RDS Delivery! what an amazing experience. I will definitely be using this service again. Very friendly staff :)
19:03 03 Jul 18
We have been a long time customer with RDS here at ENV and have been nothing but satisfied. They are reliable, accommodating, and will always go the further step if we need help clarifying where the package may be etc. If you tell them you need a "rush" just give them the time it needs to be there and they always follow thru - just make sure to give them a reasonable time notice. The staff is friendly and I've personally never had a bad experience with them!
18:37 03 Jul 18
great job! fast, on time, professional with email confirmations. very happy
17:55 02 Jul 18
RDS made the unpleasant trek to USDA JFK and managed to problem solve too. Very impressed with the service.
18:36 27 Jun 18
Messenger came on time, delivered on time. Customer service was superb and price was reasonable. If I need messenger service in the future I definitely use their service. Highly recommend to anyone.
Kings Health Mart Pharmacy
15:17 26 Jun 18
Thank you for your companies service. Your service is still, and always will be, the best in town.
16:02 13 Jun 18
I used this company for the first time yesterday and they were phenomenal. I called and immediately was talking to a live person; almost no hold time. Katrina helped me get my order placed in under 4 minutes. She got every request I had perfectly, and my package was delivered on time. She was so efficient and kind. I will definitely use this company again for any future messenger needs.
16:18 29 May 18
A fast and convenient company with great customer service. Highly recommend using.
16:10 21 May 18
RDS was very helpful attending to my quite specific case declined by the other courier service before that. I needed a messenger to meet one person in Manhattan, pick up the parcel and deposit it in the hotel. May not sound complicated but I steered this from abroad with 0 actual control. Michelle, the manager, was extremely supporting. Thanks
18:37 16 May 18
Dear RDS Team –I wanted to personally thank all of you for the great job you did this week. Everything went like clockwork and we worked together as a great team. Great work with coordinating with each building, especially Conde’ Nast, 225 Liberty and 12 west 31st street. Again, many thanks!Have a wonderful weekend!Meredith Ekstedt - Lands' End
16:17 26 Apr 18
RDS was very helpful with setting up the pick-up & quick delivery. We are not based out of New York, but they made the experience a great one. Will use in the future.
21:26 05 Feb 18
very professional, thorough and polite.
16:55 24 Jan 18
RDS is the only messenger service that I will use. I have had very important packages to courier and they always have great rates, pick up on time, give you the status of where the package is, and deliver very quickly!! Their team is also a pleasure to work with. I have used them multiple times and everything is always consistent.
15:23 20 Jan 18
12:02 22 Nov 17
19:01 21 Nov 17
I have used them for a couple of years for a client of mine and they are fantastic. Not sure why there are any complaints in regards to customer service. Mable is excellent.
14:08 12 Oct 17
Excellent customer service. Delivery personnel very courteous and professional. My office always uses their service.
19:35 24 Apr 17
We use RDS Delviery for all our package deliveries around NYC - The key is that are responsive and communicate better than any delivery company we have worked with in the past.
23:22 06 Mar 17
I work there and we always strive to make our deliveries on timeIf not before
22:16 08 Feb 17
Can't say enough good things about RDS Delivery! I called with a slightly odd job - picking up a pack of papers in NYC, putting it together for FedEx to ship out next day, and getting it to DC (surprisingly, over 10 courier services I called wouldn't even entertain this?).Enter RDS - I spoke with Katrina and she was beyond helpful and put up with tons of last minute changes and randomness. In the end the package arrived perfectly, on-time, and I was kept aware via email updates at each step (courier pickup, courier drop off, tracking numbers, total cost, etc).My only issue is that they don't have a DC location - I'd use them for everything!
03:53 22 Jan 17
I had an excellent recent experience with RDS Delivery. Reps are well trained and were especially friendly and responsive. Thank you!
09:39 03 Jan 17
16:28 06 Sep 16
23:45 02 Jun 16
It was great. People and the costumer service were friendly and nice. I am definetly going back
23:32 22 Mar 16
Fast, friendly phone service - and each rep is over the top helpful. Messenger was prompt and professional. And the mobile tracking is totally cool and convenient. RDS is the ONLY delivery - messenger service that I use in NYC!