RDS Delivery Service | Our Flexible Solutions Can Support Your Operations During the Pandemic - RDS Delivery Service

Our Flexible Solutions Can Support Your Operations During the Pandemic

Here at RDS Same Day Delivery, we pride ourselves in being nimble. We offer a variety of supply chain and logistics services and are happy to customize our offerings for every client and any job. We can handle a small piece of your operational puzzle or an entire process from start to finish.

Flexibility has become even more important so that we can cater to our clients’ ever-changing needs during the pandemic. We’ve done just that and feel proud to play even a small part in keeping businesses operating during this challenging time.

To help showcase our capabilities, here’s an example of a recent multi-faceted project our team managed expertly. We adapted our service offerings to handle this special assignment.

A quick snapshot by the numbers:

  • 53-foot tractor-trailer
  • 18 skids of merchandise
  • 2,400 appointments
  • 3 weeks

Our responsibilities were many and varied. And we executed without a hitch. Here’s how it worked:

  • Our client sent a 53-foot tractor-trailer carrying 18 skids of tablets to our warehouse in Long Island City.
  • We input the delivery data into our portal, where the client also can see it and monitor the progress of the merchandise along the way.
  • We called 2,400 of our client’s customers to schedule pickup and delivery appointments.
  • Behind the scenes, our delivery experts optimized the most efficient routes to get the job done on time, every day.
  • Our messengers set out to safely pick up old tablets and deliver new ones to all 2,400 customers.
  • Back at our facility, we reset and sanitized the old tablets and then shipped them back to our client.
  • The RDS warehouse employees and messengers used our scanning technology every step of the way so that our client could keep tabs on the progress via our customer portal.

Our client was thoroughly satisfied and we’re grateful for this opportunity to pitch in. In times of crisis and confusion, going above and beyond to help others has become our new normal.

This is an excerpt from a review by a customer who said, “RDS saves the day!”

“The entire pandemic situation has thrown my world for a loop, as it has many others. RDS was the one bright light in this whole mess. RDS came through exactly and beyond what was promised and supported me and my family when we needed it the most. Through this whole mess no other company has cut me a break or seemed to truly care about my situation at all. Everyone is so absorbed in their own troubles. RDS cares and it truly shows!! From first call, to confirmations, to service delivery, RDS was on it every step of the way!”

How Can We Help You?

All of our clients are facing unique challenges to keep doing business safely during the new circumstances of this pandemic. We are pleased to offer support with our flexible solutions. From van and truck delivery to courier service and warehousing, we have people, equipment, technology and processes that we’ll happily adapt to meet your needs. Just tell us what you’d like to accomplish and our team will develop a way to get it done.

Contact us online or call us today at 212.260.5800 to discuss how we can help.

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