RDS to the rescue! We at Memorial Sloan Kettering would like to thank everyone on the RDS Team for making this delivery happen! All your help was greatly appreciated! We are confident that our archives are in good hands! Love the Medical Library Team
We are a medium size accounting firm with some clients that are not comfortable uploading their tax paperwork online and since we went remote we have been using RDS services to pick up their documents in person and drop off at one of our locations. The experience has been absolutely amazing! They are extremally responsible, helpful and always on time. Their drivers are super polite and courteous as per our clients feedback. We feel we can trust them with such confidential information. We love working with them and 100% recommend their services.
RDS amazed me with their professionalism and speedy turnaround time. I used them for a rushed same-day messenger service and their staff were polite and professional -even when faced with mounting time pressure.Highly recommend, I'm glad I found you guys.
Good day folks, some delivery services business could be a goods or bad, but with RDS its always been GOOD with all my orders so far, will there probably be a bad one down the road maybe but till now its all been good, give them a try if you need some quick in the Manhattan area, my business is out in LONG ISLAND, just call in a pick up at 1:25pm and ask for rush delivery, had them pick up at my vendor and deliver to my client, by 2:20pm my package was deliver, that service saved me a trip into the city in traffic and tolls and parking lot fees and return trip back to LI, thank you RDS
Jenna Romero ' Mely and Her department do and excellent job with our company , Weinstein & HoltzmanHer customer service skills are excellent she and her group have a high level of quality in the work they do for us. That being said, , we trust RDS with our most important deliveries . Well doneRegardsGloria Merjave , Weinstein & Holtzman
Larry,Your commitment to people with disabilities is beyond a passion!!! You are AMAZING and, being someone who incessantly champions the “little guy”, I am truly grateful to you for the opportunities you provide this community.Your staff is courteous, thorough, focused and amiable. We very much enjoy our daily interaction with them.Thank you, again and again, for all you do for people deserving of equal opportunity.Wishing you all the best!Odalis
I had a terrific experience with delivery person, Phillip Alexis, who was on time, professional and courteous. He brought all the heavy materials/tile into my home for me so I did not have to lift them myself. He went over and beyond.
Thank you so much to you and your team for being so helpful and corporative! One of your drivers, Phillip Alexis, has gone above and beyond any exceptions we had and just wanted to make sure he received credit for all of his great work.
Hi,My name is Leslie I work for a dentist here in Los Angeles, Thomas Connelly, DDS. We also have an office in Soho, NYWe are a huge client of Southern California Messengers in Los Angeles.Fed ex put us in an unfortunate situation yesterday by delivering a package very late to our NY office.I was in desperate need to now get this package to Wayne, NJ.My staff and I had been calling courier services, some were closed, some not answering their phones other do not leave the NY area, etc.etc.Desperately I called SCM messenger and I was referred to you guys by John Neman.In a very frantic state I called you guys and spoke to Roger. Roger was so calm, pleasant, kind, professional, punctual, and responsible.He immediately reached out to a driver in the area had the package picked up in about 25 minutes and it in my clients hands in New Jersey in about an hour.Thank you so much Roger!!LeslieAsst to Dr Thomas Connelly
They always say good help is hard to find but I have come to realize this is untrue. RDS came to my organizations rescue at the last hour. They came in and delivered to over 700 seniors on a daily basis. Because of RDS no senior missed their meal. I am forever grateful of the amazing team of people they have on staff.
The RDS team have been outstanding for the past few weeks. Our organization found itself in a tough spot and reached out to RDS on blind faith. That faith was rewarded and then some! I cannot say enough positive about RDS.
RDS is great for same day courier services. I used them to send some documents into the financial district.Since it was during the pandemic times I had to give them a call for them to open the door but once inside they took care of everything. Super friendly and with a tracking number I kept track of the delivery.
The Food Education Fund hired RDS to make deliveries happen to families in our community for Thanksgiving and we could not be more satisfied with their work! In what must already be a jam packed time of the year for delivery services, Larry Zogby and the team at RDS stepped up within in minutes of our outreach and immediately began working with us to make our mission of feeding families happen.This is the second time we worked with RDS and yet again, they were professional, prompt, and kind while executing their services. They are HEROES of the delivery service world and our community is so lucky to be able to count on this team again and again. You TRULY can look no further for help with your next delivery, small or large!
As a small business owner in NYC, I truly appreciate the good efforts of my community.When ever I have hired RDS-customer service is so informed, kind, helpful and the process right down to the arrival is SEAMLESS.I am totally impressed with RDS president, Larry Zogby, paying it forward with offering assistance during the pandemic.This man emulates what we need today and his entire RDS team reflects it!!
I am incredibly impressed by Larry Zogby’s, President, professionalism and expertise. He provides excellent customer service, ensures your needs are met and is very responsive. I’d highly recommend his services.
I hired RDS to do several routes for my business at off peak hours. The nature of our business was extremely time sensitive and the hours were difficult to staff for us in the past. RDS came in and did an excellent job learning the routes and procedures to ensure a smooth transition and professional service. The drivers and office team responded to inclement weather or any changes with urgency and always protected our business. If you're looking for a professional, established delivery service, I highly recommend the RDS team.
I am writing a new review to emphasize on a previous review on my satisfaction with RDS.As a logistics coordinator for a business tasked with an emergency shipment of several hundreds of boxes on short notice within a modest budget, RDS has been an amazing, reliable, and utterly invaluable resource. Every driver I have met with RDS - Ellis, Juan, Amin - have been courteous, fast, dependable, and punctual. Each delivery I have made this past week have arrived on time or sooner, DESPITE setbacks. The dispatchers, too - like Jenna and Joselyn - have been very dedicated, patient, and knowledgeable.An amazing company; I would recommend to anyone.
RDS has been a trusted partner over the past 22 weeks for Food1st. They are responsive, organized, and communicative, and are an integral part of the foundation's success.
I had an amazing experience with RDS. They were thorough, professional and reliable. They were very timely and was able to deliver an important package to a family member in the hospital. I am so appreciate of their service!
RDS saves the Day!I can not say enough good things about RDS. In a world where disappointment is expected, RDS exceeded every expectation!I used them to move my apartment and family from the City to Long Island. Being in the middle of a pandemic and having my business closed, money was very tight and moving is expensive. I elected to move myself and hired RDS to provide a truck and a guy to help. I crossed my fingers and prepared for a long horrible day.Rashaun arrived perfectly on time and perfectly professional in a 16 foot truck, packing materials, dollys, hand trucks, and a mask and gloves as well to assure safety around my family. Together we moved a piano, a king sized mattress, couches, 60 inch TV and a ton of other family stuff. Who knew we could get so much into a two bedroom apartment. The truck was filled to the brim. Rashaun was amazing, he showed up ready to work. He never blinked (even at the piano) and worked hard the entire time as we made trip after trip to the fourth floor.On the drive out we hit a ton of frustrating traffic (LIE accident). The one hour ride took 2 and a half, but Rashaun remained calm and never showed a moment of stress. He was an exceptionally safe driver and was very careful knowing the contents of the truck was my whole life...On the other end we unloaded everything we put in. Rashaun again was exceptional, exceeding every expectation even in the heat. Even though we were behind schedule he never complained. We got it off loaded faster than I would have expected and headed back.Spending the day with Rashaun was a true pleasure. His easy demeanor and calm outlook made the day much easier. He is clearly a people person and conversation was easy. He shared that he has a long military career and continues to serve in the reserve to this day. It all made sense. I was expecting someone to lazily support my efforts all day, and instead I got a true partner who worked as hard or even harder than I did. Wow.Thank you Rashaun and RDS!!!! I honestly could not have done it without you. The entire pandemic situation has thrown my world for a loop, as it has many others. RDS was the one bright light in this whole mess. RDS came through exactly and beyond what was promised and supported me and my family when we needed it the most. Through this whole mess no other company has cut me a break or seemed to truly care about my situation at all. Everyone is so absorbed in their own troubles. RDS cares and it truly shows!! From first call, to confirmations, to service delivery, RDS was on it every step of the way!I will be using RDS for all my future business and personal needs. You have earned a loyal customer for life! Thank you RDS for being there and for coming through when we really needed help the most. I am happy to sing your praises from the highest rooftop!
RDS is the best delivery service in Manhattan! Have used them for years for messenger service, moving a few boxes, as well as moving an entire office. Larry has a fantastic team including Jenna, David, and Ethan to name a few, who are professional, reliable, friendly and courteous. Their customer service, support and on-time delivery is excellent. Highly recommend their services!
RDS has really come through for us during this pandemic. I work for a large non-profit organization that has been conducting food pantry pop ups serving over 1,500 in a one day pop up. Needless to say there is a lot involved in making this happen from packing bags to moving the packed bags to distribution, to even going upstate for produce pick ups from our farmers. Larry Zogbys been a total gem in helping us with moving of these bags and juice, picking up produce and when he couldn't accommodate some of our requests, he was able to quickly connect us with a company that could! His team is fabulous and gets the job done quickly and efficiently! Larry even takes the time out of his busy schedule to check in on us and how we are doing and what can he do to help!! RDS has been a blessing to us!!
Larry stepped in last minute to a very difficult delivery situation and handled it beautifully. He showed up in person to oversee his very professional team. I would use him again in a NY minute!
I would highly recommend using RDS. Their professionalism, timeliness and overall service exceeds expectations. Their tracking alerts keeps you updated throughout the process so you can be comfortable knowing where they are with your delivery.
Larry, the President of RDS Delivery service sent me this lovely email detailing their support of our communities during these extremely trying times. Side note, they are simply THE best / generous /sweet / helpful / reliable delivery service in all of NYC, in my humble opinion. I will NOT use another delivery service in NYC - the trust I have for this company / service is through the roof. Thanks Larry and all the RDS team :)
RDS is so friendly, helpful, and fast! Their couriers are so nice and patient and have the utmost professionalism. Their customer service is also top notch and quick to respond. We use them for our delivery needs for Magnolia Bakery and I have yet to receive a negative comment or feedback from our customers and they handle our product so carefully. Fantastic service all around.
This is the most helpful delivery service I have ever dealt with! Their employees are top notch (from the owner to the dispatch staff to the drivers!) Everything they do makes the delivery process so easy. They are are the nicest bunch of folks - and they've donated time, vehicles, and manpower to help us with our COVID-19 donation relief. This company is all about the community, professionalism, and being efficient! Can't recommend enough!
Larry was UNBELIEVABLE in getting meals to our families today. Larry turned around a tough situation at the last minute with professionalism, grace, and organization. I would HIGHLY recommend Larry for any situation.
RDS is a most valuable business partner. They always exceed our expectations, and respond proactively to all our needs. RDS has also donated some services to our Not for profit Agency as we deal with Covid 19- Truly an exceptional Vendor in all respects. We rate them as % Stars, The Best Service in the Delivery Service Industry.
Thank you for helping us to be able to reach out so many people in need of fresh produce on time. We really appreciate you availability and time to be able to work with us and deliver these produce where it is needed most even these challenging times. Thank you!
What an amazingly professional and successful experience with RDS! My non-profit set up a week delivery with some logistical complications. Day one the big boss met us along with a phenomenal driver. Everything was loaded in with calm problem solving. Multiple stops were made where the drive helped the unload. At teach stop, the encounter between our site manager and the driver was great. The dispatcher sent regular electronic updates on the truck's location before it reach eached stop.They care to do it right!
Working with RDS is always a pleasant experience- they are extremely friendly and easy to work with. Not only are they prompt and professional, but they always add a personal touch and are invested in every delivery they do. I would HIGHLY recommend working with them!
Thank you, Larry, and the rest of your team!!!RDS has a high standard of services. Housing Works and our clients are grateful for your services.Sincerely,Claudia Orozco-LondonDirector of Revenue ManagementHealth Services ADHCHousing Works
Fast, friendly and caring. The courier called me on pick up and on delivery, and took a picture to show the package as delivered. I was extremely impressed with the professionalism of the whole team. Thank you!!
Called RDS out of the blue to pick up a FedEx package for me and drop it off at my friend's house who is on quarantine.They jumped into action. Picked up, delivered, and sent the receipt immediately. They were courteous, understanding, and I thank them for their professionalism and quick support.I would use RDS again in a heartbeat.
Date: March 20, 2020 at 5:43:43 PM EDTSubject: RE: RDS Is Considered Essential Business & Is OpenHello Larry-As a small business owner who is in the news training and media consulting business- I don’t have occasion to reach out to RDS as often as I did formerly.But from day 1 I have been a proud client of RDS, and particularly of your hiring principles.Midway between now and then- I sustained a catastrophic back injury.. prior to the days of trusting the internet with MRI’s.As I catatonically sat in the Park Ave. waiting room of an incredibly gifted surgeon- in walked an RDS messenger with his satchel..delivering preciously important diagnostic images. The physician and I both sang your praises.I thought your note was going to be another ‘sadly due to…..’ closure explanation- but instead: true to form, you are stepping upin a creative, exceptional manner. Although I’ve become accustomed to your professional and sensitive philosophies-I am teary as I write.Your sense of humanity- as well as your own- serves as inspiration to us all.With gratitude and wishes for sustained health for everyone at RDS,Joanne StevensStevens Media Consulting, Ltd.
RDS picked up our boxes and delivered them safely and timely to their destination! Driver was very courteous and professional. I loved that I received an email once it was delivered so I didn't have to keep checking on the status. Highly recommend RDS.
The company has outstanding staff! Jenna is always so helpful, kind and ALWAYS makes sure the job gets done and in a timely matter! Thank you RDS and Jenna!!!!
Thank you, RDS for your help getting the guitars from the repair shop. Albert was great! He was careful in handling all the fragile items and delivered it with a smile and was super helpful.
The RDS team consistently goes out of their way to be helpful- the customer service team is excellent and deliveries completed on time and professionally - highly recommend.
As a former employee of RDS working in their business development department I can most certainly say they provide an exceptional environment equip with the tools and resources to provide necessary transferable skills needed to be a successful professional. Working directly under CEO Larry Zogby I have always been able to connect where I am today back to my experience working at RDS. Now working as an educator totally switching up my profession I still am able to reflect on all the skills learned working in business development. Today as I was driving I happen to pass by an RDS sprinter van. As I passed the van I immediately reflect on a question that I was asked nearly a hour before seeing the RDS van. That question was “name a person who has contributed to your growth as a professional” and my response was Larry Zogby. He is someone who gave young me the confidence to own any professional setting I am in and not only meet but exceed the expectations. He gave me an opportunity that NO ONE! Else was willing to give me fresh out of college. He believed in me and I am grateful for the way he has impacted me professionally and personally THAN YOU!
I needed to overnight a package from NYC to Long Island. Someone recommended RDS delivery and they provided the same day delivery. I asked for 12:30 pick up and 4:30 delivery. I wasn’t quite ready with the package when the pick up person arrived but they waited patiently for about 10 minutes and delivered the package on time. The communication with the company and updates were great. I would recommend them to anyone needing a secure fast delivery!
RDS has been a part of our business for years. Always fast and reliable, we have never had an issue with their services. Their entire team goes above and beyond to ensure packages are delivered, from customer service calling when there are unexpected delays (flash storms, holiday rushes, etc.), to the messengers connecting with both the sender and receiver to guarantee it has arrived in the correct hands. We highly recommend RDS.
Reliable, professional and awesome customer service! Shout out to Justin and Larry for coming through in the clutch. Thank you so much for actually caring and making sure my shipment arrived when promised.
RDS came through when I was in a bind! They are professional and most importantly reliable. Using RDS for the first time it was so nice of Larry, the owner to call and follow-up. Thanks to Justin for helping us out when time was of the essence! Thanks RDS! Will definitely be a loyal customer!
On Oct 3rd Urban Upbound had the honor to have the President, Larry and his team from RDS Same Day Delivery Service speak at our Youth event. Thank you and your team for the touching presentation. Your message about working hard and believing in yourself struck a deep chord with our youth. It helped them further understand and think about making life choices. I could tell in your voice Larry and the way your team shared life experiences that you were excited to speak to our community.We received feedback from our youth and they stated that RDS presentation motivated them to work hard and take chances in life. In result, we now have over 13 members interested in RDS Foot Messenger position. They are interested in working for your team who strives with integrity, commitment and expertise.Your team’s gift, combined with thousands of others, will help make a positive impact on our community. Your contribution will change lives, shape our community, and get positive, bottom line results.
Excellent Service! Pleasant Customer Service Rep assisted with setup of service needed. Quick & fair quote. Updates received through all the steps. Have and will use again.
As a perfectionist with very high standards I have to say I am really impressed with RDS. Merchant Brown was my main contact and he was accommodating, fast, efficient and gracious. This company has an outstanding staff and their service is superior.
I had the pleasure of working with RDS for the past 4 years. They delivered for me in one day 1300 large boxes. Not only did they do a fantastic job. They helped when there was a snag on my part. TOGETHER (ok they did) solve the snag for me quickly and with a smile!!!
Michelle provided excellent customer service and support when we needed assistance with a unique task. She went above and beyond for us and we will definitely reach out again when we need the services of RDS.
RDS saved the day and went anove and beyond to help me get a package where it needed to go:) i so appreciate their service when i was desperate and helpless otherwise. A special thanks to James for helping and being there for all my questions and requests
We used RDS for a move for a client in our nonprofit. Larry and his team could not have been more helpful and supportive in arranging this move. They not only responded quickly, but worked with us to get an emergency safety transfer done on the day requested with little notice. The movers themselves arrived on time and were extremely professional. Due to limited income, our client did not have things boxed up but were in bags, and the movers were polite and understanding of the situation. Since this move I have interacted with RDS several times, and one of our young people has even gained employment with them. I will certainly be using RDS again in the future, and could not recommend them more. Thank you Larry and the RDS team for making this hard move as easy as possible for us and our client.
1,000% dedication to customer service and addressing the needs of their client. Special situations and requests are never an issue. They will work on creating a program that WORKS for your business needs. No need to hesitate, you found the right messenger service.
RDS Delivery is the most reliable messenger service I have ever dealt with. In my line of business, not only timeliness is important, but an excellent chain of custody is required. RDS satisfies both of these criteria above and beyond expectations. Larry, David, Jenna, Destiny, and all of the people I deal with there are simply amazing. You feel that for them it is not just business. They hold the highest regard and importance for handling my deliveries as if it were their own. They always work with me to deliver all sizes of packages to many different areas, at all different times. I am truly amazed at how they always get it done right.
Thinking of using RDS? Then it should be a YES!!!! RDS truly delivers! I had a film crew and 85 volunteers lined up to film a segment of my reality show “Breaking History” and RDS perfectly handled many of the logistics. RDS secured, delivered and picked up a table and chairs as well as all the other supplies for the event. It actually had its driver do a dry run of the location the day before (AMAZING)! RDS... highly recommended!!!
We needed a reliable messenger service to pick up and deliver 11,000 bandanas for a world record attempt in Central Park. Based on our past, positive experiences with RDS, we knew who to call. The job was difficult because delivery was in the middle of the park, away from any open roadways and because we needed to clean up our bandanas when we finished but, due to the fact that they were still tied together, this would have been time-consuming to break down. RDS solved both problems and executed flawlessly on them. They made a stressful and important project much, much easier. We, therefore, highly recommend RDS without any reservation.
RDS delivery service literally a step above the rest! Trusting a delivery company with everything that matter most to you is very hard but with RDS it was easy and seamless. Moving from Brooklyn to Long Island with a little one on the way I needed someone I could trust. RDS had a dedicated team of dispatchers the were there to answer any and all of my concerns and/or adhere to my needs. The delivery men were professional and worked effortlessly to provide me with exceptional service. I know that RDS is amazing cause ever since the day they assisted me my husband raves about seeing the delivery vans and foot messengers while he is working in the city. Then I am currently in Grad school and my institution uses RDS for all of their delivery needs. If you have a need for delivery services anywhere in NY I highly recommend RDS Delivery!
Working with RDS was a pleasure. They gave me the peace of mind I needed to ensure my packages arrived on time. Thank you to the staff of RDS for working so diligently and for excellent customer service!!!
We have been a long time customer with RDS here at ENV and have been nothing but satisfied. They are reliable, accommodating, and will always go the further step if we need help clarifying where the package may be etc. If you tell them you need a "rush" just give them the time it needs to be there and they always follow thru - just make sure to give them a reasonable time notice. The staff is friendly and I've personally never had a bad experience with them!
Messenger came on time, delivered on time. Customer service was superb and price was reasonable. If I need messenger service in the future I definitely use their service. Highly recommend to anyone.
I used this company for the first time yesterday and they were phenomenal. I called and immediately was talking to a live person; almost no hold time. Katrina helped me get my order placed in under 4 minutes. She got every request I had perfectly, and my package was delivered on time. She was so efficient and kind. I will definitely use this company again for any future messenger needs.
RDS was very helpful attending to my quite specific case declined by the other courier service before that. I needed a messenger to meet one person in Manhattan, pick up the parcel and deposit it in the hotel. May not sound complicated but I steered this from abroad with 0 actual control. Michelle, the manager, was extremely supporting. Thanks
Dear RDS Team –I wanted to personally thank all of you for the great job you did this week. Everything went like clockwork and we worked together as a great team.Great work with coordinating with each building, especially Conde’ Nast, 225 Liberty and 12 west 31st street.Again, many thanks!Have a wonderful weekend!Meredith Ekstedt - Lands' End
RDS was very helpful with setting up the pick-up & quick delivery. We are not based out of New York, but they made the experience a great one. Will use in the future.
RDS is the only messenger service that I will use. I have had very important packages to courier and they always have great rates, pick up on time, give you the status of where the package is, and deliver very quickly!! Their team is also a pleasure to work with. I have used them multiple times and everything is always consistent.
I have used them for a couple of years for a client of mine and they are fantastic. Not sure why there are any complaints in regards to customer service. Mable is excellent.
We use RDS Delviery for all our package deliveries around NYC - The key is that are responsive and communicate better than any delivery company we have worked with in the past.
Can't say enough good things about RDS Delivery! I called with a slightly odd job - picking up a pack of papers in NYC, putting it together for FedEx to ship out next day, and getting it to DC (surprisingly, over 10 courier services I called wouldn't even entertain this?).Enter RDS - I spoke with Katrina and she was beyond helpful and put up with tons of last minute changes and randomness. In the end the package arrived perfectly, on-time, and I was kept aware via email updates at each step (courier pickup, courier drop off, tracking numbers, total cost, etc).My only issue is that they don't have a DC location - I'd use them for everything!
Fast, friendly phone service - and each rep is over the top helpful. Messenger was prompt and professional. And the mobile tracking is totally cool and convenient. RDS is the ONLY delivery - messenger service that I use in NYC!
